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Protection Plan includes:
- ✔️ Damaged Pendant
- ✔️ Damaged Chain
- ✔️ Stone Repair: Replacement or Fixes
- ✔️ Tarnished Jewelry
- ❌ Not including lost or stolen items
Terms and Conditions:
- 2 year Product Protection starts from date of purchase
- 2 Year Product Protection Plan includes one replacement / repair per item.
- If your jewelry has any defects that is covered during the term, please send a clear image of the defected product to our Customer Support Team and we will gladly repair or replace the item (at our option).
- Damaged item needs to be returned at the customer's / owner's expense before a replacement item is shipped to customer / owner.
- If purchased item is discontinued, we will replace the item with a similar item of equal or higher value.
- Please note, lost or stolen items are not covered by the plan.
We've adjusted our estimates below based on the latest information from our carriers.
Once shipped, delivery within:
USA: 2-8 Business Days
Canada: 3-12 Business Days
Europe: 3-12 Business Days
International: 5-14 Business Days
All orders ship with Love from New Jersey & Florida, USA